Introduction:
Welcome to Kutaisi Tours and Experiences, operated by TravelKutaisi. We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, storage, and sharing of your data when using our website or services.
1. Data Collection:
We collect personal information provided voluntarily by users, including but not limited to names, contact details, payment information, and preferences. Additionally, we may collect non-personal information, such as browsing history and device information, for analytical purposes.
2. Use of Data:
We use collected information to provide and improve our tours and services, process bookings, communicate with users, and personalize their experience. Your data may also be used for legal and regulatory compliance.
3. Data Storage:
Your personal data is stored securely, and we implement industry-standard measures to safeguard it. By using our services, you consent to the transfer and storage of your information.
4. Data Sharing:
We may share your information with trusted third-party service providers involved in delivering our tours and experiences. Your data will not be sold or leased to external parties for marketing purposes.
5. Security Measures:
We employ security measures to protect your data, including encryption, access controls, and regular security audits. Despite these precautions, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. User Rights:
Users have the right to access, correct, or delete their personal information. Requests can be made via the contact information provided in this policy. Users also have the right to object to certain data processing activities.
7. Cookies:
We use cookies to enhance user experience. Users can manage cookie preferences through their browser settings. Please note that disabling cookies may affect the functionality of our website.
8. Marketing Communications:
Users may receive marketing communications from us if they have subscribed or made a booking. Opt-out options are provided in these communications.
9. Children’s Privacy:
Our services are not intended for individuals under the age of 13. If we discover that personal information has been collected from a child without parental consent, we will take appropriate steps to delete it.
10. Changes to Privacy Policy:
We reserve the right to update this Privacy Policy periodically. Changes will be effective upon posting the revised policy on our website.
11. Contact Information:
For questions, concerns, or requests related to your privacy, please contact us at:
Email: infotravelkutaisi@gmail.com
Address: 17 Sarajishvili str. Kutaisi. Georgia
12. Legal Basis for Processing:
We process personal data based on legal grounds, including user consent, contractual necessity, compliance with legal obligations, protection of vital interests, and legitimate interests pursued by us or third parties.
13. Data Retention:
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
14. Data Transfers:
If you are accessing our services from outside Georgia, please be aware that your data may be transferred, stored, and processed in our facilities and by third parties with whom we share it. International users consent to this transfer of data to Georgia and its processing globally.
15. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Users should review the privacy policies of linked websites.
16. Consent:
By using our website or services, you consent to the terms outlined in this Privacy Policy.
17. Governing Law:
This Privacy Policy is governed by the laws of Georgia.
18. Data Protection Officer:
We have appointed a Data Protection Officer (DPO) to oversee our data protection efforts. If you have any concerns about how your data is handled, you can contact the DPO at the provided contact information.
19. Complaints:
If you believe your privacy rights have been violated, you may file a complaint with the appropriate supervisory authority.
20. Language:
This Privacy Policy is prepared in English. If translated into other languages, the English version shall prevail in case of any inconsistencies.
21. Effective Date:
This Privacy Policy is effective as of [DATE].
Thank you for choosing Kutaisi Tours and Experiences. We are committed to providing exceptional tours while respecting your privacy.
22. Updates to Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated version will be posted on our website with the revised effective date. Users are encouraged to review this page for any changes.
23. Contact Information:
For any questions, concerns, or requests regarding this Privacy Policy, your data, or to exercise your privacy rights, please contact us at:
TravelKutaisi – Kutaisi Tours and Experiences
17 Sarajishvili str.
Kutaisi, Georgia
Email: infotravelkutaisi@gmail.com
Users’ Rights:
Right to Access: Users have the right to request information about their personal data stored on our platform.
Right to Rectification: Users can request the correction of inaccurate or incomplete data.
Right to Erasure: Users may request the deletion of their personal data under certain circumstances.
Right to Restriction of Processing: Users can request limited processing of their data.
Right to Data Portability: Users can receive their data in a structured, commonly used, and machine-readable format.
Right to Object: Users can object to the processing of their data based on legitimate interests or direct marketing.
Withdrawal of Consent: If processing is based on consent, users have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
To exercise these rights, please contact us using the provided contact information.
Cookie Policy:
Please refer to our Cookie Policy for details on how we use cookies and similar technologies.
Thank you for entrusting us with your data. We are committed to ensuring its protection and respecting your privacy.